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Phone: (786) 755-8028

Email: info@okgoods-llc.com

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Address: 1680 MICHIGAN AVE SUITE 700, #535

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

My order hasn't arrived yet. Where is it?

We apologize for any inconvenience regarding your order. Please provide us with your order number, and we will promptly investigate the status of your shipment to provide you with accurate information on its current location and estimated delivery time. Your satisfaction is our priority, and we appreciate your patience as we look into this matter for you.

Do you deliver to my postcode?

Certainly, we'd be happy to check if we deliver to your specific postcode. Please provide us with your postcode, and we'll promptly confirm the delivery availability for your location. If you have any additional questions or specific delivery preferences, feel free to let us know!

Is next-day delivery available on all orders?

Next-day delivery availability depends on various factors, including the shipping option selected, the destination, and the time of placing the order. Please check the shipping details during the checkout process to determine if next-day delivery is an option for your specific order.

Do I need to be there to sign for delivery?

No, your physical presence may not be required for the delivery as long as you provide an authorized representative or leave specific instructions for the courier regarding a safe place to leave the package. Many delivery services also offer options for electronic signatures or alternative arrangements for convenience.